Privacy Declaration

Privacy Policy

We will not sell, rent, exchange or give your email address with anyone for the purpose of sending you marketing emails.

We do not disclose your contact information to any third parties other than for order processing, delivery and customer service or feedback purposes unless we have your permission or are required by law to do so. We are totally committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We may send you follow-up emails from time to time, however you may opt out of receiving such emails by using the unsubscribe link at the bottom of any such email.

Your Concerns

  • If you have any questions or comments about Retail Journey’s Privacy or Cookie policy, or if you already have submitted information that you do not wish us to have or if you think that Retail Journey has cookies or data about you that you do not want us to use or that is incorrect please contact us at the address here ​or email [email protected] and the information will be corrected as soon as possible or removed from our database as you request.​
  • You may request details of personal information which we hold about you under the Data Protection Act 1998, however, a small fee will be payable. If you would like a copy of the information held on you please write to Retail Journey.  

Changes to our privacy policy

  • Any changes we may make to our Privacy and/or Cookie Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy and/or Cookie Policy.​

Cookie Policy

About Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a better experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

Cookies are small text files that are stored on your browser or hard drive. The cookies we use cannot harm your computer, do not contain any personal information, and cannot be used to identify you.

  • Cookies are a technology which can be used to provide you with tailored information from our website. A cookie is an element of data that our website sends to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.
  • If you do not wish for us to use cookies when you use our website please adjust your internet browser settings to not accept cookies. Please note that cookies allow you to take full advantage of the services we provide through our website and so we recommend that you leave them turned on in order to get the best browsing experience on our website.
  • We use the cookies for the following purposes:
    • administer and enhance the site and service
    • operation of our website. This includes, for example, cookies that allow you to log into our website or use the website’s shopping basket and keep track of the contents of your shopping cart;
    • recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily;
    • completing the user’s current activity;
    • research and development.​​​​
  • Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.​​
  • We will only disclose information to third-parties for goods delivery and customer service or feedback purposes.
  • To find out more about cookies including how to manage your cookie settings, please visit


Our use of cookies

The list below shows all of the cookies that are set by this website and the third-party services we use.

Google Analytics Cookies

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and the number of visits to the website by each visitor as well as their geographic location and the device type used. Google Analytics stores visitor information in an anonymised form and the cookies used by Google Analytics do not store any sensitive data, or data which identifies you personally.


Typical Content



This cookie is used by Google Analytics to collect information to distinguish users and how visitors use our site. We use the information to compile reports and to help us improve the site. The cookie collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and what pages they visited. The cookie does not collect personal identifiable information. The _ga cookie will last for two years. Please refer to Google’s privacy policy which includes analytics for further information:

2 years


How to delete and block our cookies

If you want to delete or block our cookies you can do so using your browser's settings. If you would like detailed instructions as to how to do this we recommend you take a look at the guides at

Your use of our website without modifying your cookie settings means you consent to our use of cookies.